Skip to main content

VEBA Direct

A different approach to health care, built on quality, affordability, and local partnership. VEBA Direct brings together CalVEBA's purchasing power and innovative partnerships with local medical groups to deliver high-quality, affordable care focused on long-term health outcomes.

How it works

How VEBA Direct works

VEBA Direct's innovative partnership with local medical groups delivers the highest-quality, affordable health care to our members.

VEBA Direct members choose a primary care physician (PCP) who serves as the central point for their care. Each enrolled member may choose their own PCP. Your PCP plays an important role in coordinating care, helping avoid unnecessary tests and services, connecting you to specialists when needed, and supporting you in achieving better long-term health.

Helpful resources

PDF DOCUMENT

Accessing your Prescription Drug Benefit

Your plan provides coverage for outpatient prescription drugs as described in this supplement. The prescription drug benefit is separate from the medical plan coverage.

Download PDF
How do I file a grievance?
PDF DOCUMENT

VEBA Direct Third Party Administrator's (TPA) Administrative Guide

This guide outlines the administrative protocols, claims processes, and prior authorization requirements for healthcare providers.

Download PDF
PHONE SUPPORT

VEBA Direct TPA (UHC)

After you become familiar with your benefits, you may still need help. Please do not hesitate to call VEBA Direct's TPA (UnitedHealthCare) at 888-586-6365 or 711 (TTY). Help in your language is also available to you at no cost.

Call 888-586-6365

Accessible health care starts here

Our team is ready to answer your questions and discuss your needs.

View my plan

Log in to MyVEBA to see your coverage details, ID card, and more.

Log in to MyVEBA Account

Get care now

Contact your carrier and access the right care for all your health needs.

Find carrier contact information

Have questions?

Find answers to common questions about your coverage, care, and how to access the support.

Visit help center